Weird Advice For Young Designers

Advertising Weird Advice For Young Designers Dawn SnodgrassJuly 01, 2022 iStock {"adCodes": [{"desktop": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "display": true, "mobile": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "new_amp": "\u003camp-ad width=336 height=280\n type=\"doubleclick\"\n data-slot=\"/22278042776,22664312254/wit/wit_content\"\n data-multi-size=\"300x250\"\u003e\n\u003c/amp-ad\u003e", "order": 0, "tablet": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e"}, {"desktop": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "display": true, "mobile": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "new_amp": "\u003camp-ad width=336 height=280\n type=\"doubleclick\"\n data-slot=\"/22278042776,22664312254/wit/wit_content\"\n data-multi-size=\"300x250\"\u003e\n\u003c/amp-ad\u003e", "order": 1, "tablet": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e"}, {"desktop": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "display": true, "mobile": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "new_amp": "\u003camp-ad width=336 height=280\n type=\"doubleclick\"\n data-slot=\"/22278042776,22664312254/wit/wit_content\"\n data-multi-size=\"300x250\"\u003e\n\u003c/amp-ad\u003e", "order": 2, "tablet": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e"}], "adsOrder": [2]}

I recently worked on a pro bono project for a friend, and it reminded me of a time early in my career and how lucky I was then to get such great advice from the more seasoned pros around me. Advice that ultimately saved me from some major pitfalls. I made mistakes here and there over the course of nearly 20 years of projects, but with each hiccup came a lesson. Here are some takeaways from my lessons learned and all that sage advice.

Questions Equal Clarity

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Clients come to us designers for our expertise, and it is our job to guide them through the process. We are helping them find clarity about their vision and goals for their project. To do that well means asking questions! It is important to remember that not all clients are going to be good at communicating their vision—and that's okay. You can still work with them and get amazing results by asking them lots of questions and following up on those answers with more questions until you're both on the same page. This dialogue will help set clear expectations for project scope, deliverables, and everything in between while avoiding frustration for both parties.

Think about the word 'classic.' Now think of five things that could be described as 'classic'—it probably varies wildly, right? So, which version does your client imagine? You could guess… or you could clarify with more questions like "Can you show me an example of what 'classic' looks like to you?" or "What makes this classic?" And so on. It's a silly example, but it illustrates just how subjective descriptions can be and how necessary it is to have good communication between you and the client. Remember that your clients don't do this for a living, so asking questions will help you get to the root of any issue quickly with less time spent guessing. And no, it won't look unprofessional if you ask a lot of questions, but it will make you a better creative.

Collaboration For The Win

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On one side of the table, you have a designer with knowledge and experience. On the other side of the table, you have the client who knows their business, audience, and goals. As creatives, we have to remember that we are on the same team as our clients and aim at collaboration over confrontation. Design should be a collaborative process: both parties are at the table with different perspectives and different knowledge to contribute. It is this diversity of viewpoints that will make the creative stronger and your client ultimately happier.

When you work collaboratively with your clients, they'll often tell you what they need before even realizing it themselves—and sometimes, those needs are things that they didn't even realize they wanted until after having talked it through with someone else! This is because people often have trouble articulating what they need out loud (even if they think they know exactly what they want), so getting clients involved in the process can help ensure that everyone's needs and project goals are met.

It all boils down to communication. Everyone at the table, both clients and designers, want to feel heard and respected. Good communication and listening skills are a way to ensure that clients understand that they don't need to be designers themselves, but they are still contributing meaningfully to the project. This helps keep them fully invested in a great outcome.

Contracts Are Your Friend Photo by Cytonn Photography on Unsplash

Contracts can help you set clear expectations for both parties. The best way to protect your business and make sure you don’t get burned by a client is to have a signed contract before doing any design work. If you’ve ever been burned by a client (or had to fire one) it’s probably because you didn’t have a contract in place when you started the project with them.

As a designer, it can feel a little awkward to send a contract and you may be tempted to just dive right into the work even when a client hasn't signed a contract. But there are several reasons why you should always, ALWAYS get a contract signed before doing any design work.

First, this will help you protect yourself from scope creep. Clearly defining the project scope is essential. If the client wants to add extra elements or changes their mind four times about what they need to be designed, it's much easier when you have a contract and clearly defined deliverables to say, "Sorry, but we have to go back and renegotiate the scope of our agreement." This way, you won't end up doing more work than you agreed on.

Second, a contract will help your client trust you. When working with someone new, trust is everything—and they need to know that they can rely on what you say and how it will be delivered. A contract helps build that trust by setting expectations around quality and deadlines.

Third, contracts help clarify your client's definition of "done." If there are any questions about what constitutes acceptable deliverables for them (or if their definition changes), it's much easier for all parties involved if those questions are answered in writing before any work begins.

Finally, if something goes wrong and you need legal help, your contract can help prove that you did what was agreed upon in the first place or at least show that there was an agreement in place.

Go With Your Gut Photo by Paolo Bendandi on Unsplash

You were built with intuition; use it! Learn to trust your gut when working with clients. I've found that clients who don't seem like they are being straight with me are often problematic. I don't run into these issues very often these days because time and experience (and a good contract) have made me better at spotting potential issues. When I meet with clients I make mental notes of red flags and green lights. Red flags are the things that a client or potential client might do that give you a moment of pause or make you worry a little. Green lights are, of course, the opposite.

Red flag clients will push boundaries like expanding the scope of work but expecting the cost to stay the same, or delaying payment in an attempt to negotiate a lower price after the work is done despite being happy with the project results. Sometimes it is better to pass on a problematic project; it leaves you open to take on a great one. That's a hard pill to swallow when you are first starting out because you are excited and want to take on as many paying projects as possible. I simply urge you to beware. If something doesn't feel right about a client then it is probably your intuition throwing up a red flag.

Ultimately, it is up to you if you take on the project. Just remember, if you do decide to proceed, get a deposit to start, have a signed contract and make sure it is specific with a detailed deliverables list.

Followthrough Is Everything Photo by Josh Hemsley on Unsplash

Last but never least, this one seems like a no-brainer to me but I feel it is essential to call out. Deliver on everything that you say you will do for clients—and do it with a smile! I can't stress how important it is to nurture relationships and build a reputation of being trustworthy, reliable, and awesome to work with. When clients trust you, life just gets easier. They will value your design decisions more easily, they will continue to work with you, and they will recommend you to others that need your services. I promise it is a win-win.

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You’ve made it through the rigorous interview process successfully and the organization has extended you an offer for employment. Congratulations! Now, it’s time to take a better look at what the offer includes.

Here are some tips for understanding the job offer letter:

Compensation

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In most cases, the offer letter should include information about how you will be paid. This may state the frequency of paychecks, whether you will be paid hourly or on a salary basis, and if you will be eligible for commission or bonus payments. In most cases, your compensation will be stated before taxes, so your take-home pay may be very different than what is stated in the offer. If you need help in determining how much you will actually be bringing home in each paycheck, you may want to consult an accountant or ask your HR representative to help you with the calculations.

For commission-based positions, it’s wise to ask about draws and how often commission checks are issued. Some companies only pay commissions one time per month, so it’s important to know this information up front for budgeting purposes.

Details About The Job

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A job is much more than just a title, so many companies include information about the daily responsibilities or some type of job description. You should understand the schedule for the job and what will be expected of you. If this information isn’t included, ask the hiring manager for a copy of the job description. This doesn’t mean that it’s written in stone and you will only be required to do those things listed in the description, but it is a good starting point to learn about what you will be doing when you start the position.

Benefits

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If your position is full-time, it’s likely that you will be offered some type of benefits package by the employer. You should pay careful attention to what is offered because these benefits can actually add significant value to the overall compensation package.

Look for information on insurance plans, 401(k) or other retirement savings plans, and other benefits offerings that may be available to you. Employer-based benefits plans can actually add significant value to a position. Some companies offer matching for their retirement savings plans, contributions towards insurance, and tuition reimbursement. If you take advantage of any or all of these options, you may end up with a much more lucrative position than was initially indicated in just the compensation portion of the offer.

Other Expectations

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Some employers include information about the next steps in their offer letters. For example, if you must undergo a background check or drug test, that information may be included in the offer letter. The letter may also indicate when you can start or how to determine your start date. Now is the time to ask questions if something is unclear or if you need additional information.

Don’t accept the offer if you’re unsure of what the position entails. The recruiter or hiring manager should be able to answer these questions before you start. Good luck finding your next job, and make sure you fully understand the job offer before you accept it!

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Read moreShow lessunderstanding a job offer {"customDimensions": {"1":"Amanda Haddaway, Jenna Arcand","2":"popular","3":"job offer, job search, job seekers, professionals, job offer letter, job offer package, job search tips, job search advice, career advice, career, understanding a job offer, career tips, job offer anxiety, ~rmsc:rebelmouse-image:28305188, ~rmsc:rebelmouse-image:28305318, ~rmsc:rebelmouse-image:28305168, ~rmsc:rebelmouse-image:28305443, ~rmsc:rebelmouse-image:28305249","4":"06/29/2022"}, "post": {"split_testing": {}, "providerId": 14, "sections": [0, 370480899, 479660731, 376489574, 473333499, 543270555], "buckets": [], "authors": [19549404, 19836096]} } Popular 3 Resume Tips To Avoid Appearing Overqualified Don GoodmanAaron SanbornJenna ArcandJune 29, 2022 Bigstock {"adCodes": [{"desktop": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "display": true, "mobile": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "new_amp": "\u003camp-ad width=336 height=280\n type=\"doubleclick\"\n data-slot=\"/22278042776,22664312254/wit/wit_content\"\n data-multi-size=\"300x250\"\u003e\n\u003c/amp-ad\u003e", "order": 0, "tablet": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e"}, {"desktop": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "display": true, "mobile": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "new_amp": "\u003camp-ad width=336 height=280\n type=\"doubleclick\"\n data-slot=\"/22278042776,22664312254/wit/wit_content\"\n data-multi-size=\"300x250\"\u003e\n\u003c/amp-ad\u003e", "order": 1, "tablet": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e"}, {"desktop": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "display": true, "mobile": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "new_amp": "\u003camp-ad width=336 height=280\n type=\"doubleclick\"\n data-slot=\"/22278042776,22664312254/wit/wit_content\"\n data-multi-size=\"300x250\"\u003e\n\u003c/amp-ad\u003e", "order": 2, "tablet": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e"}], "adsOrder": [2]} Even when you have the education and professional background to qualify for the job, don't count on it as a sure win that you will be asked to come in for an interview. In fact, your qualifications may hinder your chances.

It's very common in today's market for employers to dismiss a job applicant's resume because they are “overqualified."

Sometimes there's an abundant supply of highly qualified candidates but not enough jobs to go around for everyone. In those cases, job seekers may resort to applying for positions where the level of expertise required on the job is below their previous position's requirements. In addition, those making a career change often need to seek out entry-level positions, where there may be more job opportunities.

The challenge for job seekers is not simply competing with so many other applicants but finding a fine balance of information to place on their resume without coming off as overqualified. Employers are mostly concerned that, if you take a lesser position, you will leave once you find a position that is more commensurate with your skills.

Here are a few tips to help guide you in preparing your resume for the next job opportunity and avoid coming off as overqualified and ruining your chances of landing the job offer:

1. Only Include Relevant Work Experience

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Focus on what the employer is looking for and show them you can do it. If some of your management experience is not a part of their job description, then don't mention it. This tip is especially critical for applicants moving from one career to another.

For instance, if you had your own mortgage or construction firm and are now just looking for a sales job, just speak to your experience driving sales. You can also change your title from "Owner" to "Sales Manager." As you list your professional experience, be sure to quantify your sales results.

2. Only Highlight Necessary Degrees

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Many of today's positions require candidates to have a bachelor's or master's degree. If you continued to pursue education to obtain other degrees, earning you the title of Ph.D., M.D., or others, don't be so quick to include that information on your resume.

You have to ask if it is at all relevant to the job you are applying for. It's great if you moved on to obtain your Ph.D. in neuroscience, but if the employer's business and the job is focused on finance and accounting for toy manufacturing/distribution, your additional education will be of little relevance and may sway an employer to reconsider whether you are right for the position.

3. Explain Why You're The Right Candidate

Write a disruptive cover letter that tells a story about why you're passionate about the position, how you feel a connection to the company, and how your experience, skills, and talent make you the right fit. If there's a chance your resume comes off as overqualified, even after following the tips above, make sure to provide sufficient explanation in your cover letter.

Give the employer confidence that you are challenged by the opportunity and will be there a year from now. The employer needs to know that you are not simply taking the job because you can't find anything better. They also need to be assured you aren't going to be quick to run off to another job as soon as the market improves or another opportunity opens up that is more in line with your level of experience from your previous positions.

Your resume is a marketing tool to help get your foot in the door for an interview. Placing too much information or irrelevant information will only give the employer more reason to dismiss you. Carefully review the job posting and do your research to really understand what skills and experience are desired for the position so that you present your resume and qualifications in the best light. Not everything you've accomplished, regardless of how significant it is, is appropriate to include on your resume.

Need more help optimizing your resume? We're here for you!

We'd love it if you joined our FREE community. It’s a private, online platform where workers, just like you, are coming together to learn and grow into powerful Workplace Renegades. More importantly, we have tons of resources inside our community that can help you write your resume—the right way.

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