How To Conduct IT Training The Army Way

Community How To Conduct IT Training The Army Way Liam AndersonAugust 31, 2022Army/military troops Bigstock {"adCodes": [{"desktop": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "display": true, "mobile": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "new_amp": "\u003camp-ad width=336 height=280\n type=\"doubleclick\"\n data-slot=\"/22278042776,22664312254/wit/wit_content\"\n data-multi-size=\"300x250\"\u003e\n\u003c/amp-ad\u003e", "order": 0, "tablet": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e"}, {"desktop": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "display": true, "mobile": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "new_amp": "\u003camp-ad width=336 height=280\n type=\"doubleclick\"\n data-slot=\"/22278042776,22664312254/wit/wit_content\"\n data-multi-size=\"300x250\"\u003e\n\u003c/amp-ad\u003e", "order": 1, "tablet": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e"}, {"desktop": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "display": true, "mobile": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "new_amp": "\u003camp-ad width=336 height=280\n type=\"doubleclick\"\n data-slot=\"/22278042776,22664312254/wit/wit_content\"\n data-multi-size=\"300x250\"\u003e\n\u003c/amp-ad\u003e", "order": 2, "tablet": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e"}], "adsOrder": [2]}

As a young man, I experienced military training. Twenty years later, I started my career as an IT trainer and came across “EDIP,” a methodology used by the British Army for weapons training.

“EDIP” is an acronym for “explain, demonstrate, imitate, and practice.”

I reasoned that a machine gun is a piece of technology, and so is a computer program. Why not use the same approach to train people to use software?

Here are the steps:

Explain Manager explains something to his employees

Bigstock

The first stage is to explain what the software is for, what outputs it produces, and, at a high level, how it works.

The rule is “hands off keyboards and mice.” Everyone’s attention should be focused on the trainer.

They will know what they are going to learn, what it means for them, and how they can tell that the system is working correctly.

Demonstrate Man demonstrates a new technology for his coworker

Bigstock

You will demonstrate the main workflow step by step on your presentation computer.

The rule is still “hands off keyboards and mice."

Your audience should concentrate on the workflow and not be distracted by trying to follow it on their computers or take notes.

Depending on the complexity and the number of variations, you may need to go through the workflow multiple times.

Let your trainees ask as many questions as they would like. This helps them to feel more comfortable with the content.

If possible, give each trainee a quick reference guide with the list of the steps so they don’t have to take notes.

Imitate Employees attend an IT training session

Bigstock

You will go through the workflow again, step by step.

As you complete each step, your trainees will complete the same step on their computers and imitate your every move.

Help them if they have problems. Do not move on to the next step until everyone has finished the previous step.

Make sure that the steps are clear and easy to understand. Make sure your steps are the same as those in the quick reference guide or documentation.

Give your trainees the chance to ask questions or ask for clarification.

Produce Man attends a remote IT training class

Bigstock

Ask your trainees to go through the workflow three or four times at their own pace and produce the required outputs. Give them initial parameters (e.g., date ranges, user names, etc.) so they produce workflows you can check easily by looking at the parameters on the screen.

If possible, look at your trainees’ screens and check that what you see on the screen is what you expect to see on the screen.

If you’re training remotely, ask them to tell you what is in various fields so that you can see if they contain the expected values. If there are any issues, ask the person to share their screen. This will help you to solve problems that they may have and demonstrate that you are working closely with them, even if it is remote. That will give them confidence.

This part of the training session will seem rather chaotic. As long as your trainees are learning and completing the tasks, then your training session will be successful.

If you have “mixed ability classes,” where some people are better at using the system than others, then put your trainees into groups. Build each group around one of the “stars.”

They can help the slower trainees when they get stuck. This will reduce your workload as a trainer and help you deliver the assistance they need, even in a remote situation.

Summing Up Technology training concept

Bigstock

​I have used this many times in both remote and face-to-face situations, including training 25 contact center supervisors with an interpreter. It always worked!

If you do try it out, contact me and let me know how you got on!

Further reading...

Here is my article about explaining how things work (this might be useful for planning your “input” session): Explaining How Things Work: How To Do It And Why It Matters

From Your Site Articles
  • 5 Ways To Develop Your Skills On The Job - Work It Daily ›
  • Test-Teach-Test: A Quick And Effective Way To Plan Training - Work ... ›
  • 4 Learning Mistakes Your Organization Can't Afford To Make - Work ... ›
Related Articles Around the Web
  • INE: Expert IT Training for Networking, Cyber Security and Cloud ›
  • Veterans Technology Education Courses | Veterans Affairs ›
  • Google IT Certificates - Grow with Google ›
it training {"customDimensions": {"1":"Executive Community, Liam Anderson","3":"it training, technology, tech, training, training and development, army, explain, demonstrate, imitate, practice, ~rmsc:rebelmouse-image:31360257, ~rmsc:rebelmouse-image:31360665, ~rmsc:rebelmouse-image:31308987, ~rmsc:rebelmouse-image:31309056, ~rmsc:rebelmouse-image:31309173, ~rmsc:rebelmouse-image:31309251, ~rmsc:rebelmouse-image:31309303","2":"community","4":"08/31/2022"}, "post": {"split_testing": {}, "providerId": 0, "sections": [0, 544324100, 544398580, 544398581, 479660731, 473333499], "buckets": [], "authors": [21030904, 25006587]} } Get Some LeverageSign up for The Work It Daily NewsletterEnter emailSubscribeFollow window.googletag = window.googletag || {cmd: []}; googletag.cmd.push(function() { googletag.defineSlot('/22278042776,22664312254/wit/wit_multiplex', ['fluid'], 'wit_multiplex').addService(googletag.pubads()); googletag.enableServices(); googletag.display('wit_multiplex'); }); Popular 5 Things To Do Before Your Next Job Interview Ariella CoombsKelly KuehnJenna ArcandAugust 31, 2022Young professional man being interviewed in a modern office. Bigstock {"adCodes": [{"desktop": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "display": true, "mobile": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "new_amp": "\u003camp-ad width=336 height=280\n type=\"doubleclick\"\n data-slot=\"/22278042776,22664312254/wit/wit_content\"\n data-multi-size=\"300x250\"\u003e\n\u003c/amp-ad\u003e", "order": 0, "tablet": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e"}, {"desktop": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "display": true, "mobile": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "new_amp": "\u003camp-ad width=336 height=280\n type=\"doubleclick\"\n data-slot=\"/22278042776,22664312254/wit/wit_content\"\n data-multi-size=\"300x250\"\u003e\n\u003c/amp-ad\u003e", "order": 1, "tablet": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e"}, {"desktop": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "display": true, "mobile": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "new_amp": "\u003camp-ad width=336 height=280\n type=\"doubleclick\"\n data-slot=\"/22278042776,22664312254/wit/wit_content\"\n data-multi-size=\"300x250\"\u003e\n\u003c/amp-ad\u003e", "order": 2, "tablet": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e"}], "adsOrder": [2]}

Congrats! You landed a job interview. Now, how are you going to ace it and move on in the hiring process?

There are a few things that are absolutely CRITICAL to interview success. If you want to get a job offer, you've got to do these things before an interview.

Research The Company

Before you go into an interview, whether it's a phone screen, in-person, group, panel, or virtual interview, you MUST do your homework on the company. You want to understand the companies to which you're applying BEFORE the interview. That way, when they ask, "So, what do you know about us?" you'll have a solid answer and won't be flustered. (P.S. The last thing you want to say is, "Oh, not much. I was hoping you'd tell me!")

Understand What Salary Range Is CompetitiveWoman smiles during her job interviewBigstock

Always, always, always understand what's the going rate for your position in your industry. The hard truth is you might not make the same salary as your last job. You need to understand what's a competitive salary BEFORE you apply for a job (and especially before you get into the interview process). Otherwise, you risk pricing yourself out of the job right off the bat, or worse, selling yourself short.

Know What You Bring To The TableYoung job candidate talking about what he can bring to the company during a job interview.

Bigstock

Know exactly what you bring to the table in terms of value. Why are you going to be an asset to this company? What problem are you going to solve and how will you solve it better than the 'other guy'? You need to understand this inside and out. Otherwise, you're going to have a hard time selling yourself to the interviewer.

Prepare Some Examples Of Your WinsMan writes down his answers to interview questionsBigstock

Examples help you back up your claims. They're proof that you've been there, done that, and did it well. Prepare some relevant, quantifiable accomplishments that you can bring up during the interview to reinforce your skill sets.

Practice Your DeliveryYoung woman practicing her delivery with two co-workers before her next job interview.

Bigstock

Practice makes perfect! The more you practice, the more comfortable you'll be when you're in the interview. You'll look calm, focused, and confident. Consider doing a mock interview with a friend or a career coach beforehand to get you warmed up for the real thing!

By doing these key things, you'll be one step closer to acing your next job interview and getting an offer. Good luck!

Need more help with your job search?

We'd love it if you signed up for Work It Daily's Power Hour Event Subscription! Get your career questions answered in our next live event!

This article was originally published at an earlier date.

Read moreShow lesswhat to do before a job interview {"customDimensions": {"1":"Ariella Coombs, Kelly Kuehn, Jenna Arcand","3":"job interview tips, job interview prep, interview tips, interview prep, job interview practice, job interview skills, how to prepare for job interview, things to do before a job interview, job search, job search advice, career, career advice, job interview advice, job interview, ~popular_source-pageview, what to do before job interview, what to do before a job interview, interview, interviewing, career tips, job search tips, job seekers, interview preparation, job interview preparation, research, salary research, salary, value, skills, prepare for an interview, mock interview, ~rmsc:rebelmouse-image:21178187, ~rmsc:rebelmouse-image:21178281, ~rmsc:rebelmouse-image:21177832, ~rmsc:rebelmouse-image:26804222, ~rmsc:rebelmouse-image:21177869, ~rmsc:rebelmouse-image:23569815, ~rmsc:rebelmouse-image:21177880","2":"popular","4":"08/31/2022"}, "post": {"split_testing": {}, "providerId": 14, "sections": [0, 370480899, 376489574, 404327439, 543270555, 479660731, 473333499], "buckets": [], "authors": [19548592, 19836094, 19836096]} } Popular How To Sell Yourself In An Interview With Confidence Jenna ArcandAugust 30, 2022Work It Daily's live event "How To Sell Yourself In An Interview With Confidence" {"adCodes": [{"desktop": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "display": true, "mobile": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "new_amp": "\u003camp-ad width=336 height=280\n type=\"doubleclick\"\n data-slot=\"/22278042776,22664312254/wit/wit_content\"\n data-multi-size=\"300x250\"\u003e\n\u003c/amp-ad\u003e", "order": 0, "tablet": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e"}, {"desktop": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "display": true, "mobile": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "new_amp": "\u003camp-ad width=336 height=280\n type=\"doubleclick\"\n data-slot=\"/22278042776,22664312254/wit/wit_content\"\n data-multi-size=\"300x250\"\u003e\n\u003c/amp-ad\u003e", "order": 1, "tablet": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e"}, {"desktop": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "display": true, "mobile": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e", "new_amp": "\u003camp-ad width=336 height=280\n type=\"doubleclick\"\n data-slot=\"/22278042776,22664312254/wit/wit_content\"\n data-multi-size=\"300x250\"\u003e\n\u003c/amp-ad\u003e", "order": 2, "tablet": "\u003cdiv class=\u0027rblad-wit_content\u0027\u003e\u003c/div\u003e"}], "adsOrder": [2]}

Do your nerves get the best of you during job interviews? Do you feel embarrassed when you talk about your accomplishments to others? If so, we're here to show you the ways to sell yourself in an interview with confidence!

Job search is challenging enough already, but when you don’t have confidence in yourself as a job candidate, it makes it even harder to sell yourself for opportunities.

Confidence is critical when it comes to finding a job. You might not even REALIZE that you have low confidence that’s sabotaging your success. If you can’t BANISH this innocent, yet destructive mindset when it comes to marketing yourself during the interview process, you’re going to find yourself in a longer, more frustrating situation than you’re in right now. That’s why it’s critical to get your mindset in the right place if you want to find a job.

In this training, you'll learn how to:

  • Identify what's impacting your interview confidence
  • Improve your mindset before (and during) a job interview
  • Sell yourself in an interview with confidence

Join our CEO, J.T. O'Donnell, and Director of Training Development & Coaching, Christina Burgio, for this live event on Wednesday, September 7th at 12 pm ET.

CAN'T ATTEND LIVE? That's okay. You'll have access to the recording and the workbook after the session!

Sign-up buttonRead moreShow lesshow to sell yourself in an interview with confidence {"customDimensions": {"1":"Jenna Arcand","3":"live events, career events, j.t. o'donnell, jt o'donnell, christina burgio, career advice, career, career growth, professionals, job search, job seekers, how to sell yourself in an interview with confidence, confidence, confident, confidence tips, job interview, interview, job interview tips, interview tips, job interview advice, interview advice, interviewing, interview prep, interview process, mindset, positivity, positive attitude, positive thinking, positive thoughts, interview confidence, confidence in job interview, job search tips, job search advice, ~rmsc:rebelmouse-image:31301450, ~rmsc:rebelmouse-image:30319455","2":"popular","4":"08/30/2022"}, "post": {"split_testing": {}, "providerId": 0, "sections": [0, 370480899, 376489574, 376489962, 404327439, 376489624, 479660731, 543270555, 473310813, 473333499], "buckets": [], "authors": [19836096]} } FeaturedYoung professional man being interviewed in a modern office. 5 Things To Do Before Your Next Job Interview {"customDimensions": {"1":"Ariella Coombs, Kelly Kuehn, Jenna Arcand","3":"job interview tips, job interview prep, interview tips, interview prep, job interview practice, job interview skills, how to prepare for job interview, things to do before a job interview, job search, job search advice, career, career advice, job interview advice, job interview, ~popular_source-pageview, what to do before job interview, what to do before a job interview, interview, interviewing, career tips, job search tips, job seekers, interview preparation, job interview preparation, research, salary research, salary, value, skills, prepare for an interview, mock interview, ~rmsc:rebelmouse-image:21178187, ~rmsc:rebelmouse-image:21178281, ~rmsc:rebelmouse-image:21177832, ~rmsc:rebelmouse-image:26804222, ~rmsc:rebelmouse-image:21177869, ~rmsc:rebelmouse-image:23569815, ~rmsc:rebelmouse-image:21177880","2":"popular","4":"08/31/2022"}, "post": {"split_testing": {}, "providerId": 14, "sections": [0, 370480899, 376489574, 404327439, 543270555, 479660731, 473333499], "buckets": [], "authors": [19548592, 19836094, 19836096]} } Now Hiring: Remote SysOps Engineer Now Hiring: Remote SysOps Engineer {"customDimensions": {"1":"Work It Daily, Kinsta \u00ae","3":"kinsta, hiring, remote jobs, remote work, remote workforce, remote companies hiring, remote companies 2021, sysops engineer, sysops engineer jobs, ~popular_source-pageview, ~rmsc:rebelmouse-image:26404410, ~rmsc:rebelmouse-image:26409812","2":"popular","4":"05/18/2021"}, "post": {"split_testing": {}, "providerId": 0, "sections": [370480899, 545998439, 545998440, 473310812, 376489962, 526353713, 545658354, 548352055, 548352058, 543270555, 473333499, 473310813], "buckets": [], "authors": [19548593, 21891195]} } J.T. O'Donnell reflects on lessons professionals can learn from athletes. 3 Important Career Lessons Learned On And Off The Field {"customDimensions": {"1":"Executive Community, J.T. O'Donnell","3":"career change, entrepreneur, entrepreneurship, career, career challenges, overcoming career challenges, personal branding, personal development, professional development, professional growth, success, career success, pro athletes, tom brady, chris gronkowski, nfl, tiktok, social media strategy, social media, career growth, ~rmsc:rebelmouse-image:25632872, ~rmsc:rebelmouse-image:25633076, ~rmsc:rebelmouse-image:25632876, ~rmsc:rebelmouse-image:25632899","2":"popular","4":"02/10/2021"}, "post": {"split_testing": {}, "providerId": 0, "sections": [0, 370480899, 473333499, 376489962, 526353713, 376489624, 479660731], "buckets": [], "authors": [21030904, 19549412]} } How Ex-NFL Player, Chris Gronkowski, Is Using Social Media To Change Careers How Ex-NFL Player, Chris Gronkowski, Is Using Social Media To Change Careers {"customDimensions": {"1":"Executive Community, J.T. O'Donnell","3":"2010, Barstool, camera phone, career growth and development, career growth opportunities, chrisgronkowski, cowboys, dallascowboys, dinner, football, free, gronkspike, iceshaker, investor, nfl, nflfootball, nflplayer, nflplayers, nflworkout, payday, rookie, salary, sharing, sharktank, tic toc, tic tok, tick tock, ticktock, tictok, tik tok, tiktok, tiktok.com, trade, trainingcamp, upload, video, video phone, weighin, youtube.com, ~popular_source-pageview, \u0442\u0438\u043a \u0442\u043e\u043a, \u30c6\u30a3\u30c3\u30af\u30c8\u30c3\u30af, chris gronkowski, ~rmsc:rebelmouse-image:25551501, ~rmsc:rebelmouse-image:25551637, ~rmsc:rebelmouse-image:25551540, ~rmsc:rebelmouse-image:25598481","2":"popular","4":"01/29/2021"}, "post": {"split_testing": {}, "providerId": 0, "sections": [0, 370480899, 473333499, 526353713, 376489624, 479660731], "buckets": [], "authors": [21030904, 19549412]} }

PropertySea is the ultimate platform for all your real estate needs. Whether you're searching for your dream home, looking to sell or rent your property, or seeking investment opportunities, PropertySea is your one-stop destination.

Join PropertySea Today:

Whether you're a homebuyer, seller, renter, or investor, PropertySea is your trusted partner in the real estate market. Discover a world of possibilities, connect with expert agents, and make your property dreams a reality. Start your real estate journey with PropertySea today and experience the convenience, efficiency, and reliability of our comprehensive platform.

Originally posted on: https://www.workitdaily.com/it-training-steps