Does your help desk support team feel like it’s “Groundhog Day” and they’re answering the same questions over and over again? Yes, that’s what they do, but is there a way to make this process more efficient? What if we enable the end user to be more self

  By JG  Jul 27, 2022

Let me tell you a secret that nobody likes to hear about job interviews. I've been a career coach for the last 20 years and so many people come to me and say, "J.T., I can't get any job interviews. It's so hard to get job interviews." And the first thing

  By JG  Jul 26, 2022

At times during my career, I've wondered if my concerns were adequately communicated to the board of directors or whether they appreciated my sense of urgency related to specific business issues within my function. I'm not alone in this. It is not just a

  By JG  Jul 23, 2022

“Do you have any questions for me?"This is typically the final question you will be asked in a job interview. Ask the wrong questions and you might look like a bad fit. Ask no questions and you might look indifferent, inexperienced, or uneducated about t

  By JG  Jul 23, 2022