Career Guide

Pulling The Tiger’s Teeth: How To Deal With Angry Customers

Millions of people work in customer service. Customer service roles vary from contact center agents handling enquiries about a 10-dollar bus service to account directors managing billion-dollar clients.Sooner or later, they all have to deal with angry cu

logo.png  By JG  Jul 12, 2022

Should You Upload Your Resume To LinkedIn Or Other Social Media?

LinkedIn has made it very easy to upload your resume as a PDF to make it part of your LinkedIn profile. While it's tempting to do this rather than build a full profile from scratch, you should avoid it.Your resume and LinkedIn profile should be treated a

logo.png  By JG  Jul 9, 2022

It’s Time To Claim Your Employer Story For FREE!

We get it. Sites like Glassdoor and Indeed have hijacked your company’s narrative online. Just type in “working at_____” or “working for ____” while inserting your company’s name and there’s more than a good chance that Glassdoor/Indeed (who, BTW, are o

logo.png  By JG  Jul 9, 2022

6 Punctuation Tips For A Sexier Resume

You want a resume, cover letter, and LinkedIn profile that presents you in the best possible light. With all of the emphasis on loading your documents with keywords, accomplishments, and metrics that make the case for you being the perfect fit for the po

logo.png  By JG  Jul 9, 2022