During the pandemic, organizations had to interact with their customers digitally. Contact centers provided the company’s “human face.”Without face-to-face interactions, it is a lot harder to understand how your customers feel, since you cannot experienc

  By JG  Dec 1, 2022

I think one of the hardest things about networking events is just getting a conversation going with someone—without being awkward about it. Approaching someone new can be stressful, but it doesn't have to be. So, what are some natural and easy ways to b

  By JG  Dec 1, 2022

The COVID-19 crisis has sent the economy into a recession and impacted numerous careers. Although people are naturally on edge right now, it's important to know that while searching for a job during a recession isn't easy, it's not impossible.As a result

  By JG  Nov 30, 2022

In this article, we are going to review the elements of a good analytics planning framework and how analytics planning is part of data product ownership in the data mesh. What Is Analytics Planning?As part of any CDO or CDAO role, there is both data and

  By JG  Nov 30, 2022