In order to have a productive discussion about career growth with your boss, it is important for you to prepare and think through some key items ahead of time. You want to be in full control of your career path and the best way to do that is to approach

  By JG  Jun 25, 2022

Today, more and more employers are conducting phone interviews before inviting job candidates to an in-person meeting. With more applicants available for each opening, employers do not have the time to invest in a meeting for every candidate that simply

  By JG  Jun 24, 2022

Part One: Data Strategy Is More Important than Ever in an Age of AI.This will be a multiple-part series on data strategy and how it is the precursor to data management and data governance.Firms often skip many essential steps to creating a data strategy

  By JG  Jun 24, 2022

Building rapport is the art of establishing an emotionally comfortable relationship with a person during a conversation.When I first started as a call centre trainer, I listened to a sales team leader’s briefing. Like many naturally talented salespeople,

  By JG  Jun 24, 2022